All Systems Operational

Uptime over the past 90 days. View historical uptime.
US-EAST-1- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
SSE Notification Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - US-EAST-1 ? Operational
US-EAST-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - US-EAST-1 ? Operational
90 days ago
100.0 % uptime
Today
EU-CENTRAL-1 - Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - EU ? Operational
EU-CENTRAL-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - EU Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - EU Operational
90 days ago
100.0 % uptime
Today
AP-NORTHEAST-1-Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - APJ ? Operational
90 days ago
100.0 % uptime
Today
AP-NORTHEAST-1- Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - APJ ? Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - APJ Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - North America Operational
90 days ago
100.0 % uptime
Today
DEVCD UI Portal ? Operational
90 days ago
100.0 % uptime
Today
AP-SOUTHEAST-2- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTHEAST-2- Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTH-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTH-1- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - ap-southeast2-Sydney-AU ? Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - IN(ap-south-1, Mumbai) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upcoming Security Services Exchange Maintenance - Eventing Service - Prod upgrade - AU(ap-southeast-2, Sydney) Apr 2, 2025 13:00-15:00 UTC

Scheduled - What is Happening:
Changes:
Visibility Eventing Changes:
Splunk NLB changes
Common Tag for all resources for better cost report
Changes for Nodejs upgrade for the lambda runtime to 22.x
Details:
Upgrade Type: Rolling
Impact: No Downtime
Total Maintenance Window: 2 hours
Mar 28, 2025 - 14:45 UTC

Upcoming Security Services Exchange Maintenance - Eventing Service - PROD us-east-1 Apr 3, 2025 04:30-06:30 UTC

Changes:
Visibility Eventing Changes:
Splunk NLB changes
Common Tag for all resources for better cost report
Changes for Nodejs upgrade for the lambda runtime to 22.x
Details:
Upgrade Type: Rolling
Impact: No Downtime
Total Maintenance Window: 2 hours
Posted on Mar 28, 2025 - 14:29 UTC

Upcoming Security Services Exchange Maintenance - Eventing Service - PROD - IN (ap-south-1, Mumbai) Apr 3, 2025 13:00-15:00 UTC

What is Happening:
Changes:
Visibility Eventing Changes:
Splunk NLB changes
Common Tag for all resources for better cost report
Changes for Nodejs upgrade for the lambda runtime to 22.x
Details:
Upgrade Type: Rolling
Impact: No Downtime
Total Maintenance Window: 2 hours
Posted on Mar 28, 2025 - 14:34 UTC
Apr 2, 2025
Upcoming Security Services Exchange Maintenance - Eventing Service - Prod upgrade - EU Region
Completed - The scheduled maintenance has been completed.
Apr 2, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:30 UTC
Scheduled - Changes:
Visibility Eventing Changes:
Splunk NLB changes
Common Tag for all resources for better cost report
Changes for Nodejs upgrade for the lambda runtime to 22.x
Details:
Upgrade Type: Rolling
Impact: No Downtime
Total Maintenance Window: 2 hours
Mar 28, 14:28 UTC
Apr 1, 2025
Upcoming Security Services Exchange Maintenance - Eventing Service - APJ (ap-northeast-1, Tokyo)
Completed - The scheduled maintenance has been completed.
Apr 1, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 13:00 UTC
Scheduled - Changes:
Visibility Eventing Changes:
Splunk NLB changes
Common Tag for all resources for better cost report
Changes for Nodejs upgrade for the lambda runtime to 22.x
Details:
Upgrade Type: Rolling
Impact: No Downtime
Total Maintenance Window: 2 hours
Mar 28, 14:29 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Upcoming Security Services Exchange Maintenance - Core SCIMDB Service - Prod upgrade - us-east-1 Region
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 UTC
Scheduled - Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost.

SCIM DB Changes:
• Upgrade to SCIM-DB, which includes the changes for enterprise ID and productInstance ID fields

During this maintenance window, the following capabilities will be impacted.

Core Services:
Tenant and Device management API calls will be impacted.
Device communication API calls will be unavailable (API Proxy service).
Customers will not be able to send commands to their devices.

Eventing Service:
Existing devices will be able to continue sending events to the cloud (no impact).
Incident promotion will continue to work (no impact)

Telemetry Service:
No Impact. Existing devices will be able to continue to send telemetry to the cloud.

UI Portal:
SSX UI portal will also be in maintenance mode during this maintenance window.
Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related data
Tenant linking/Unlinking functionality will not be available for 60 minutes.
Mar 4, 17:13 UTC
Mar 19, 2025

No incidents reported.

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