Update - We are continuing to investigate this issue.
Mar 02, 2026 - 14:28 UTC
Investigating - Due to underlying cloud provider issue in me-central-1, Security Services Exchange is experiencing major service disruption. We are closely working with the cloud provider to address this issue. We'll monitor the issue closely and keep you posted.

Impact: All new devices and tenant onboarding is impacted and existing devices will experience event ingestion failure.

Mar 02, 2026 - 10:14 UTC
US-EAST-1- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
SSE Notification Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - US-EAST-1 Operational
US-EAST-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - US-EAST-1 Operational
90 days ago
100.0 % uptime
Today
EU-CENTRAL-1 - Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - EU Operational
EU-CENTRAL-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - EU Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - EU Operational
90 days ago
100.0 % uptime
Today
AP-NORTHEAST-1-Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - APJ Operational
90 days ago
100.0 % uptime
Today
AP-NORTHEAST-1- Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - APJ Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - APJ Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - North America Operational
90 days ago
100.0 % uptime
Today
DEVCD UI Portal Operational
90 days ago
100.0 % uptime
Today
AP-SOUTHEAST-2- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTHEAST-2- Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - AP-SOUTHEAST-2 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Device Status - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTH-1 - Security Services Exchange Telemetry Service Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Portal - AP-SOUTH-1 Operational
90 days ago
100.0 % uptime
Today
AP-SOUTH-1- Security Services Exchange Core Service Operational
90 days ago
100.0 % uptime
Today
Tenant Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Onboarding Operational
90 days ago
100.0 % uptime
Today
Device Communication Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - ap-southeast2-Sydney-AU Operational
90 days ago
100.0 % uptime
Today
Security Services Exchange Eventing Service - IN(ap-south-1, Mumbai) Operational
90 days ago
100.0 % uptime
Today
ME-CENTRAL-1- Security Services Exchange Core Services Major Outage
90 days ago
0.05 % uptime
Today
ME-CENTRAL-1- Security Services Exchange Eventing Services Major Outage
90 days ago
0.05 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming Security Services Exchange Maintenance - Core Service - Prod upgrade - NAM Region Jun 9, 2026 05:00-05:30 UTC

Hello Everyone

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost.

Changes:
      Chainguard Image upgrade
Details:
Upgrade Type: Rolling
Maintenance Window - 30 minutes

Schedule:

Environment
PDT
EDT
UTC



NAM(us-east-1, N.Virginia)
Sunday, June 8th, 2026, 10:00 PM

Monday, June 9th, 2026, 01:00 AM

Monday, June 9th, 2026, 05:00 AM



Thank you.

-SSX Operations Team

Posted on May 29, 2026 - 19:40 UTC
Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:00 UTC
Scheduled - Hello Everyone

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost.

Changes:
      Chainguard Image upgrade
Details:
Upgrade Type: Rolling
Maintenance Window - 30 minutes

Schedule:

Environment
PDT
EDT
UTC
EU (eu-central-1, Frankfurt)
Sunday, June 1st, 2026, 10:00 PM
Monday, June 2nd, 2026, 01:00 AM

Monday, June 2nd, 2026, 05:00 AM




Thank you.

-SSX Operations Team

May 29, 19:38 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.