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Update - We are continuing to investigate this issue.
Mar 02, 2026 - 14:28 UTC
Investigating - Due to underlying cloud provider issue in me-central-1, Security Services Exchange is experiencing major service disruption. We are closely working with the cloud provider to address this issue. We'll monitor the issue closely and keep you posted.
Impact: All new devices and tenant onboarding is impacted and existing devices will experience event ingestion failure.
Mar 02, 2026 - 10:14 UTC
US-EAST-1- Security Services Exchange Core Service
Major Outage
90 days ago
98.03
% uptime
Today
Tenant Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Communication
Major Outage
90 days ago
92.14
% uptime
Today
SSE Notification Service
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Device Status - US-EAST-1
Operational
US-EAST-1 - Security Services Exchange Telemetry Service
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Eventing Service - US-EAST-1
Operational
90 days ago
100.0
% uptime
Today
EU-CENTRAL-1 - Security Services Exchange Core Service
Operational
90 days ago
99.96
% uptime
Today
Tenant Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Communication
Operational
90 days ago
99.88
% uptime
Today
Security Services Exchange Device Status - EU
Operational
EU-CENTRAL-1 - Security Services Exchange Telemetry Service
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Eventing Service - EU
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Portal - EU
Operational
90 days ago
100.0
% uptime
Today
AP-NORTHEAST-1-Security Services Exchange Core Service
Operational
90 days ago
100.0
% uptime
Today
Tenant Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Onboarding
Operational
90 days ago
100.0
% uptime
Today
Device Communication
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Device Status - APJ
Operational
90 days ago
100.0
% uptime
Today
AP-NORTHEAST-1- Security Services Exchange Telemetry Service
Operational
90 days ago
100.0
% uptime
Today
Security Services Exchange Eventing Service - APJ
Operational
Resolved -
This incident has been resolved.
Jun 13, 06:53 UTC
Update -
We are continuing to monitor for any further issues.
Jun 11, 21:57 UTC
Update -
We are continuing to monitor for any further issues.
Jun 11, 12:13 UTC
Monitoring -
There was a messaging connection request spike that was causing this outage. We took necessary actions to address it. Messaging service now came back online and we're currently monitoring the service. We'll resolve it in few hours if no further issues.
Jun 11, 12:11 UTC
Investigating -
We identified the drop in messaging connections and looking into the issue closely.
Jun 11, 09:37 UTC